ProShot Protection Guarantee
LASO Technologies, LLC has spent the past three years perfecting the quality and design of the ProShotCase. We are extremely proud of the products we sell and strive to provide the best customer experience possible. We are confident in the quality of our products and offer a 1 Year Manufacturing Warranty for any defective parts.
In the unlikely event of a defect that causes the case to leak, LASO Technologies will GUARANTEE THE REPAIR/REPLACEMENT OF YOUR iPHONE for any water damage that occurs while using any ProShot product still under warranty in the manner specified below.
LASO Technologies requires the defective case to be shipped back to our headquarters for inspection by our engineers. The case in question will undergo a rigorous testing procedure and if it is determined to be defective we will immediately issue full compensation for the replacement of the iPhone and ProShotCase. The ProShot Protection Guarantee does not cover any ProShotCase or iPhone that is lost or stolen. The case must be shipped to back to ProShot Headquarters in order to receive any compensation.
To file a claim, please email firstname.lastname@example.org with your order number and brief explanation of the situation regarding your ProShotCase.
IMPORTANT:To receive any compensation it is required that the iPhone replacement is made through either the customer’s insurance provider (if applicable) or directly through Apple. ProShot will not be liable for any replacement costs greater than the “Out of Warranty” replacement fee offered by Apple. Details for “Out of Warranty” replacement costs available in the following link: https://support.apple.com/iphone/repair/service. Any alternative replacement method must be pre-approved by ProShot in order to receive compensation. If a ProShotCase is damaged and leaks, stop using it immediately. ProShot will not provide compensation to a customer who continue to use a damaged or defective case.
Warranty Claim Requirements
1) Using the ProShot Touch for iPhone 6/6s, 7, 8, 6/6s PLUS, iPhone 7 PLUS, 8 PLUS, X, Xs, and Xs Max at depths of less than 50 feet / 15 meters.
Warning: ProShot Protection Guarantee only covers damage resulting from a manufacturing defect. Any drops, falls, crashes or misuse that compromise the waterproof capabilities of the ProShotCase are not considered defects and will not be covered under the ProShot Protection Guarantee. Make sure to test your ProShotCase before each use especially after any drops or falls.
The manufacturer warranty and protection guarantee cover products sold directly by LASO Technologies from www.proshotcase.com, amazon.com, REI online or retail store, and West Marine online or retail store. LASO Technologies does not guarantee any product purchased from other third party online or retail stores. If purchased from Amazon it must be from the seller ProShot or LASO Technologies. Products sold by Amazon Warehouse Deals, eBay, or other sellers on Amazon will not be covered by the protection guarantee.