Frequently asked questions
Do you have a contact phone number?
YES! You can call us at 781-427-7278. We are usually available between 9am-5pm Eastern Time Mon-Fri so please leave a voicemail if we miss you! You can also email firstname.lastname@example.org if we are currenly not available by phone.
How long will it take to receive my order?
Do you ship Internationally?
International shipping generally takes about 7-14 days depending on the country that you live in. If you have special shipping requests please email email@example.com.
What happens after I order?
What is your return policy?
You can return any item within 30 days of the purchase date. Each item must be unused and in the original packaging. The buyer will be responsible for return shipping. Please email us at firstname.lastname@example.org with your order number and reason for return so we can process your refund. Please be aware that used products are not eligible for return.
How has ProShotCase been tested?
We have spent the last two years designing, redesigning, and thoroughly testing the case in every situation we could imagine. We have taken ProShot scuba diving on countless dives without a single leaking case. We have shot it with paintballs from 6 inches away and simply rinsed it off when we were done. Although we do not recommend it, we have dropped our case 20 feet while rock climbing and the only damage was a small scratch. The ProShot Case was created to protect your phone no matter what happens.
Additionally, we test each and every case in a pressurized machine that simulates the water pressure of the maximum allowed depth of the ProShot Touch (50 feet).
Can the ProShotCase perform well under extreme conditions? What about when it is freezing?
How should I take care of my ProShotCase?
What happens if I break my phone?
How secure is your shipping cart? Is my data protected?
We use the highest security settings and have taken all the necessary security measures to ensure that our checkout is safe and secure. We accept all major credit cards and PayPal. If you would prefer to pay over the phone, please email us at email@example.com with your phone number and we will call you as soon as we are available.
Who makes ProShotCase?
ProShotCase was created in 2015 by LASO Technologies, LLC a Boston based company. The company was founded on the belief that there is no need to spend hundreds of dollars on an action sports camera when you already have an amazing camera in your pocket at all times. LASO Technologies also developed the Tidal Mask in 2019 which has advanced anti-fog technology. If you have any questions about the company please email firstname.lastname@example.org.