Question 1

1. Sliding Insert Instructions

Accepted Answer

Step 1.  Sliding Insert Instructions: The sliding insert has a spring-loaded clamp where the iPhone will attach. You'll need to remove the sliding insert from the outer case, and then insert your iPhone into the clamp on the sliding insert. Please remove any external case from your phone before inserting into the sliding insert.

*Note: If you have an iPhone smaller than a Pro Max/Max/Plus, 
https://static.wixstatic.com/media/fdee45_e85b94fc74dc498289b755f9029d6c6a~mv2.png
then there's one extra step when inserting your phone into the sliding insert clamp. Place the small cube-shaped foam piece (found in your travel case) into the bottom slot of the sliding insert - it should sit below your iPhone to keep it lined up with the volume buttons. ----->

If you have one of the smallest iPhones (13 Mini, 12 Mini, SE 2022, SE 2020, and iPhone 8, 7, 6/6S.), then you'll need to add both small foam pieces to the sliding insert. Please refer to the video below.
https://video.wixstatic.com/video/fdee45_00ac167519b1469ab8ed904222b9e7b7/1080p/mp4/file.mp4

Step 2. Align your iPhone's (+) and (-) volume buttons to the volume buttons on the sliding insert before inserting your iPhone into the clamp. Both of your iPhone's volume buttons MUST line up accurately with the volume buttons on the sliding insert in order to interact with your phone through our app once it's sealed inside the case.

Question 2

2. Inspect your o-ring gasket in the end cap

Accepted Answer

Step 3. Inspect your o-ring gasket in the end cap to ensure it's free of sand and 
debris. To clean & prepare your o-ring for underwater use, add a dab of ProShot Silicone Grease to the tip of a provided o-ring cleaning tool - use this to remove any sand/debris and to line the top of your o-ring with grease.

https://video.wixstatic.com/video/fdee45_f4875e5255734d9fb06265a1592d1a5b/1080p/mp4/file.mp4

Step 4.  *Necessary* - open the ProShotCase App on your phone BEFORE inserting your phone into the outer case!

>You cannot interact with your touchscreen once you insert your phone into the case. Our ProShotCase App (required for all underwater photography) interacts with your iPhone's volume buttons making it essential they connect. You will be controlling your phone's camera 100% with your volume buttons.

> Click here for ProShotCase App Tips
(https://www.proshotcase.com/app-tips)

Question 3

3. Locking the End Cap and Finishing Setup

Accepted Answer

Step 5. Slide the sliding insert back into the outer case body and secure the end cap to the bottom using the two blue side clips. To open the blue clips, slide the black "open" lever up and pull the top of each blue latch out. Attach the bottom of the blue latch to the end cap and close the blue clip, similar to a mason jar. Please see the video below for how to lock the end cap to the case.​
https://video.wixstatic.com/video/fdee45_37e2b25e21334972bea6ad8b8854d4c6/1080p/mp4/file.mp4

Step 6. Double check that the end cap is secured and properly attached to the outer case body. Click both your volume buttons to make sure they're aligned and interacting with your iPhone.​
https://video.wixstatic.com/video/fdee45_a8bc2497598345d8a3d3d46c3c80be30/1080p/mp4/file.mp4

Once all is properly secured, you're ready to go film your underwater adventures!

Tag @proshotcase (https://www.instagram.com/proshotcase/)or #proshotcase (https://www.proshotcase.com/customer-photos)on Instagram so we can see & share your underwater shots.

Question 4

4.  After Care for your ProShot Dive Case

Accepted Answer

Here are a few care tips that we recommend following after each use to keep your ProShot Dive Case in great condition so your underwater footage is the best quality. 
	
 • Check the O-ring in the end-cap before each use - it’s IMPORTANT to keep the o-ring clean and free of sand and debris. Please make sure it is still perfectly in place in the end cap too.
 • Use the O-ring Cleaner tool & silicone grease provided with your ProShot Dive Case to clean the End-cap & O-ring before and after each use. This ensures the end cap remains free of debris, preventing potential leaks.

*Please refer to the video below on how to correctly clean your end cap & o-ring.

https://video.wixstatic.com/video/fdee45_f4875e5255734d9fb06265a1592d1a5b/1080p/mp4/file.mp4

Rinse your ProShot Dive Case with fresh water after every use and let it air dry. This will remove any salt residue on your lens area and will keep your seals and gaskets clean from sand so they remain intact and watertight. Watch the video below for tips on where exactly to rinse your case the most.

https://video.wixstatic.com/video/fdee45_1cb94ec5f5ae48b191676da1233c0251/1080p/mp4/file.mp4

After every use: Apply silicone grease from the provided tube to the o-ring gasket in the end cap to ensure it’s free of debris. The silicone grease adds an extra layer of protection and lubrication, preventing leaks by improving the seal and reducing the risk of sand or debris interfering with the o-ring gasket.

Please refer to the video above. 
 • If needed, rub toothpaste on the exterior lens area to clean your lens on your ProShotCase.
 • Always store your ProShot Dive Case in the Travel Case with the camera lens side facing up to prevent any scratches to the camera viewing window.
*Please refer to the photo below for how to store the ProShot Dive Case correctly.
https://static.wixstatic.com/media/fdee45_469a1e6717ec4e5ab8d0bc2711d1278c~mv2.png

Question 5

Anti-Glare Filter for iPhones Smaller than a PLUS or MAX

Accepted Answer

WHEN TO USE:
Recommended to use with any iPhone smaller than a MAX or PLUS. Especially helpful to use when filming near the water’s surface (above and below) in bright sunny conditions. This filter will block sunlight reflections and glare from appearing in your footage.
 
HOW TO USE:
Place the anti-glare filter in the sliding insert camera window prior to inserting your iPhone into the sliding insert clamp.

https://static.wixstatic.com/media/fdee45_6f278184584847c09f5aa7edbbe05a2c~mv2.avif
​Once all is properly secured, you're ready to go film your awesome underwater adventures!
Tag @proshotcase (https://www.instagram.com/proshotcase/)or #proshotcase (https://www.proshotcase.com/customer-photos)on Instagram so we can see & share your underwater shots.

Question 6

Red Filter & Dive Light Accessories Instructions

Accepted Answer

Red Filter:
https://video.wixstatic.com/video/fdee45_e57317f9316049759f8272fc822e8196/1080p/mp4/file.mp4

Dive Light:
https://video.wixstatic.com/video/fdee45_e958a1b1ed074493bd65c2cee45eb105/1080p/mp4/file.mp4

Question 7

Floating Hand Grip Instructions

Accepted Answer

Floating Handgrip Tips - IMPORTANT

This is an adjustable buoyancy floating hand grip! The inside is hollow and can be filled with water to create neutral buoyancy. We recommend filling the floating hand grip up with water when scuba diving to keep your phone floating next to you, as opposed to trying to float to the surface.

Make sure the bottom end cap piece of the floating hand grip is screwed on tightly before each use. Ensure that the o-ring is intact inside the blue end cap piece.

Question 8

ProShot Camera Tray Instructions

Accepted Answer

https://video.wixstatic.com/video/fdee45_3500f129904641b3b31111b5f0e003c1/1080p/mp4/file.mp4

Question 9

🛠 Forgot Something? Be Ready with a Save A Dive Kit

Accepted Answer

Accidents happen—and when they do, a missing or broken part can end a dive before it even starts. That’s why we recommend keeping a Save A Dive Kit on hand. (https://www.proshotcase.com/product-page/save-a-dive-kit)

It includes essential replacement parts and accessories that can help fix common gear issues on the go—so you can get back in the water without missing a beat.
https://static.wixstatic.com/media/fdee45_16c6b5bd6c7f4a889d3f35bad890282b~mv2.png

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